Reference

How Our Legal Terms Protect Your Account

These terms set out the conditions under which cxscore operates and what your rights are as an account holder. Access to our platform depends on your local law and eligible region — please read this before opening or continuing to use your account.

Jurisdiction-dependent accessAccount holder rightsbKash, Nagad, Rocket wallet conditionsData handling and retentionPolicy contact channel
cxscore How Our Legal Terms Protect Your Account
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account Access

Data handling, cookie policy, account security and retention periods are each governed by distinct sections within our legal framework. We keep these areas separate so you can locate the relevant clause without reading the entire document. If you need to request a change to your account data or query how long a record is held, the contact paths above are the correct starting point.

Data Retention Account and transaction records — including bKash, Nagad and Rocket payment history — are retained for the period required under applicable law. You may request a summary of held data at any time.
Cookie Scope We use session and analytics cookies to maintain your login state and measure how the lobby is navigated. Cookie preferences can be adjusted through your browser settings without affecting account access.
Account Security Every login is verified through OTP to the mobile number registered on your account. If your number changes, update it before initiating a withdrawal — wallet verification checks against the registered detail.
Policy Change Notification Material updates to these terms are communicated to your registered contact before they take effect. Continued account use after the effective date constitutes acceptance of the revised terms.
LEGAL CONTACT PATHS

Reach Us on a Policy or Legal Matter

If you have a specific question about your rights under these terms, a transaction dispute involving bKash, Nagad or Rocket, or a request to access or correct your account data, contact us directly through one of the channels below. We respond to formal legal enquiries separately from general account support — use the appropriate path for a faster resolution.

Team online

Legal Enquiries Email

Send formal policy or dispute queries to our dedicated legal contact address. Include your account reference and the specific clause or transaction in question for a quicker response.

Account Support Chat

For account-level questions that touch on terms — such as a wallet verification hold or access eligibility — our support chat handles these during standard operating hours.

Written Correspondence

Formal requests for data access, correction or deletion under applicable law can be submitted in writing. Reference your registered account and the specific right you are exercising.

Common Questions About Our Legal Terms

These questions come up regularly when account holders review the terms for the first time or after a transaction is flagged. If your question is not covered here, use the legal contact channel above.

Yes. Access to cxscore depends on your local law and whether your region is eligible. You are responsible for confirming that your use complies with applicable Bangladeshi legislation.

Disputed bKash or Nagad transactions follow a defined review path under our account conditions. Raise the dispute via the legal enquiries channel with your transaction reference and wallet confirmation.

Submit a written data access request through our legal contact channel. Include your registered account reference. We respond within the timeframe required under applicable law.

You can request deletion of personal data not required for legal retention purposes. Certain transaction records linked to bKash, Nagad or Rocket payments must be kept for the legally mandated period.

We notify you through the contact method registered on your account before material changes take effect. The updated document is published on this page with a revised effective date.

The version currently published on this page is the active one. Previous versions are not operative. If you are unsure which clause applies to a specific account event, contact us directly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.