Reference

Terms and Conditions That Govern Your cxscore Account

These terms set out what you agree to when you open an account on cxscore and use any part of the platform — from live casino tables to wallet deposits via bKash, Nagad or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms updated without prior noticeBangladesh-region scope
cxscore Terms and Conditions That Govern Your cxscore Account
HOW WE HANDLE THIS

Our Obligations Under These Terms

These terms are not one-sided. We take on specific obligations — around account security, transaction records and how we handle any dispute you raise. Here is what that looks like in practice across the four areas that matter most to your account.

Account Security We secure account access with OTP verification on login. You are responsible for keeping your credentials private; we will never ask for your password via chat or email.
Transaction Records Every deposit and withdrawal via bKash, Nagad or Rocket is logged against your account. You can request a transaction history through support if a record is unclear.
Dispute Handling If you raise a dispute, we aim to respond with a reference number and an initial assessment. Complex cases involving payment provider records may take longer to fully resolve.
Account Closure You can request account closure at any time through live chat or email. Outstanding wallet balances must be withdrawn before closure is completed; we will walk you through the steps.
TERMS CONTACT

How to Reach Us About These Terms

If a clause is unclear, or you believe something on your account does not match what these terms describe, reach out directly. We handle terms-related queries through three paths — pick whichever suits your situation. For wallet disputes involving bKash, Nagad or Rocket transactions, having your payment reference number ready will speed up the process considerably.

Live Chat Open the chat widget from any page inside your account. A support agent will pick up your query and can pull your account history directly.
Email Support Send a detailed message to our support address for terms-related questions. Include your account username and the clause you are asking about.
Help Centre The Help Centre holds the current version of these terms, past version dates and answers to the questions we receive most about account rules.

Common Questions About These Terms

These are the questions we receive most often about account rules, eligibility and what these terms require from you. If your question is not here, contact us through live chat and we will clarify.

These terms apply to anyone who opens an account on cxscore. Eligibility depends on your local law and the regions we currently support. Access is not available everywhere.

We can update these terms at any time. When we do, the revised version takes effect immediately. Continued use of your account means you accept the update; we record each version date.

Any balance in your account wallet must be withdrawn before closure. Contact support via live chat, confirm your Nagad or bKash number, and we will process the return.

No. These terms permit one account per person. Duplicate accounts may be suspended and balances held pending a review. Contact support if you think there has been an error.

Send a request through live chat or email with your account username. We will compile your transaction log — including Rocket and bKash records — and share it with you directly.

Local law takes precedence. If you believe a term contradicts Bangladesh law or your region's rules, stop that activity and contact our support team for clarification before continuing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.